Meltage reserves the right to refuse treatment. Meltage will not tolerate inappropriate behaviour any client behaving as such will be asked to leave immediately. Meltage offer treatments for clients over the age of 18 only. Payment to be made in full after the treatment. Payment by cash or credit / debit card (fee may apply for card payments). A £10 cancellation fee will be charged for cancellation with less than 24 hours notice. A client consultation form will be produced for all clients that must be signed prior to the first treatment. Clients, in signing this form, consent to treatment and confirm that all medical history has been declared. Any reason that may prevent treatment must be declared. Meltage produce a quarterly newsletter with business news, offers etc. The newsletter will be sent to all registered clients. All client records are strictly confidential and are stored securely compliant with the Data protection act. Meltage will treat all clients with respect whilst attending for treatment.